With Sheryl Chesnutt
CEO Boys & Girls Club of Rutherford Co.
Our topic will be "The Art of the Apology"
presented by
Sheryl Chesnutt, CEO Boys & Girls Club of Rutherford Co.
A sincere apology can appease someone who is not satisfied and reassure them that you value their relationship and are willing to fix the issue. Whether personally or professionally, we all are in a position to benefit from using this skill well. Failing to apologize can damage a reputation and end a relationship. Give your clients a good story to tell about your service recovery. Sheryl Chesnutt retired from Gaylord Opryland after a 26-year hospitality career. This service basic, among others, attributed to brand growth and service success in the industry. Thank you to our Sponsor
A sincere apology can appease someone who is not satisfied and reassure them that you value their relationship and are willing to fix the issue. Whether personally or professionally, we all are in a position to benefit from using this skill well.
Failing to apologize can damage a reputation and end a relationship. Give your clients a good story to tell about your service recovery. Sheryl Chesnutt retired from Gaylord Opryland after a 26-year hospitality career. This service basic, among others, attributed to brand growth and service success in the industry.
Thank you to our Sponsor
Event Details
When: Wednesday, November 29th, 2023, 11:15am – 12:30pm
Where: Boys and Girls Club, 820 Jones Blvd, Murfreesboro, TN 37129
Cost: $20
Who: Members ONLY Lunch is provided and parking is free.
Event Liaisons: Jenna Cole, jcole@cnet.biz, 615-481-6518
Please note: Event may be subject to change
**Registration Closes 11/24/2023**